We were talked into a triple play program where we get digital cable TV, internet and phone service. Everyday we have dead service. One minute it works another minute it doesn't. It goes on and off. My husband works from home and has had important buiness calls dropped or they can't hear him because the line is so bad. He ends up using his AT&T cell phone to finish calls overseas! Read more »

Right when I got Comcast digital cable, I went to my favorite channel, and it kept freezing up and skipping and getting all pixelly, sometimes the screen even turned black and silent. "Rain or Shine, you get perfect reception!" Yeah, right. D:<

This relates to my internet account. I AM VERY ANGRY AND DISSATISFIED WITH HOW I HAVE BEEN TREATED.

In Early February, I called to cancel my internet account effective FEBRUARY 22, 2008!!!!! Read more »

I have called comcast several times over the past few months about tiling. Read more »

Service department decided to shut off the cable box after talking to a lady, I guess she didn't like what I had to say about the service so while I was on the phone with her she disconnected the box to the cable. How imature can you get?

Comcast clowns screwed up a simple transfer of service order. THEIR employee then claimed he COULD NOT report broken connection housing box in front lawn, near sidewalk. He was a lazy liar. After TWO promises to replace their unsightly, broken, housing they failed to do so - despite the fact it was hazard since wasps were creating nests inside. Read more »

I have been a customer of Comcast for many years, In the last year we have had nothing but unstable services from Comcast, we have reported the outages respectively, On several occasions technicians have come to my house on several occasions, and every time the result is the same. Read more »

when was comcast going to tell there customers that we will have to pay more for the football channel?? the answer is never...comcast is full of thieves and crooks that keep finding ways to raise to bill and it is getting out of hand..what is there a shortage in crude cable?? Read more »

A recent Comcast customer letter dated August, 2007, states that we will be paying an additional $3.00 per month for High-Definition DVR services. This is NOT an increase for service costs, oh no, but an incurred charge for "increased investments we're [Comcast] making in technology". Comcast means to say that they are charging customers for their own internal Research and Development (R&D). Read more »

Since Comcast took over from Time-Warner, we have had freguent tiling on all digital channels. We have had numerous service calls, many with different explanations of the problem. On June 11, the tiling was as bad as ever. I called for a serviceman on that date and was told the earliest would be June 14, in the afternoon. Read more »

Since Comcast took over for Adelphia, our service in the Colorado Springs/Monument area has been horrible. Our "high speed" internet, digital cable and Vonage (VOIP) phone have suffered irreparably. No real corrective action has been taken and our bill is due to increase, due to Adelphia fees being lower than Comcast charges. Read more »

So, I love the fact that you can bundle your services, Cable, Internet and Phone. For those that live in Colorado, Comcast has a triple deal, signup for all three services and get each one for $33 a month. Well, I have been using Comcast for years now and I decided I would get a phone line added to my Cable and Internet. I called them up and asked to receive the new deal. Read more »