I am an ATT&T UVERSE customer and I ordered the VOIP Phone. They didn't deliver it and when I called the Customer Service Agent, they have lost my order!!!

They don't have any information of the order and they tell me that the policy has changed!!

Beats me, I am on hold for last 15 minutes, they tell me that something in the system has screwed up!!

I hate ATT&T

regards
Rajesh