Wrong information from AT&T

We recently have the Uverse from AT & T. We are extremly unhappy.
First problem. of many.
The sales person from AT&T give us the wrong pricing information.
After instalation we found out the following. Uverse can only have one voice mail even if you have two different telephone no.
We do have two telephone no. We must have two voice mail.
Second problem. I was told I will be getting 100 channels and two telephone no. with unlimited long distance call plus the UV internet high speed and the TV with the hundred channel and I will be able to recored on the DVR. Cost would be as follow:
30 UV internet.. Two line each 22x2=44 and 40 for the Tv with one hundred channels. Total amount is suppose to be 114.00 now they are not doing any of he above the cost is higher. 134.00
I was just told if I want another voice mail I need to buy a box for that. I have no idea what is will cost.
I am unable to have 100channels I only 50 and no voice mail in the other telephone. I was never told that would be this way.
I am extremly unhappy.No one knows anything. You call and you wait for half an hour and no one can help you.
I need help to solve the above problme.




Comments
Post new comment