i have called,an called,it takes all day to talk to (live)got hung up on a couple of times,when i get someone an talk a little,my computer comes to life....(really?)com on!it stays good for a while.then starts all over again.no on line off an on.( profits at the expense of customers? (come on )i have brought other machines here,it does the same thing!,,,fix ot!!!!!!!!!!!1